In The Health Care Teamworking Exposed Above, Communication As Well As ...
In the health care teamworking exposed above, communication as well as redundancy assures that omissions will be discovered and corrected. The mode of communication is directly related to the purpose of the interaction. This timely communication among individual members assured the co-ordination of activities, reducing redundancies and unnecessary interactions. Face-to-face and telephone interactions were the most frequently used modes of communication, offering an immediacy of response and the opportunity for exchange of information and ideas. Further, in recognition of the importance of communication skills, pressure has been placed on the medical education system to acknowledge their significance and to devote resources to teaching them. While the results emphasize the prominence of communication in team functioning, they also highlight the conceptual basis of communication related to the development of individual expertise, making team communication an added value to already existing conceptual competence in this domain. We observed that expert providers in each situation determined the most effective methods for communicating with each other based on the purpose of the interaction being sought. It has been suggested that it is the very nature of the practice itself that promotes acquisition of tacit knowledge and skills. References DAVIDSON, K.W. (1990) Role blurring and the hospital social worker's search for a clear domain. Health and Social Work, 15, 228234. DEPARTMENT OF HEALTH. DEPARTMENT OF HEALTH (1999). National Service Framework for Mental Health: Modern Standards & Service Models. EVERS, H. CAMERON, E. & BADGER, F. (1994) Interprofessional work with old and disabled people. In A. LEATHARD (Ed.), Going interprofessional: working together for health and welfare. London: Routledge. FERRER, M. & NAVARRA, T. (1994) Professional boundaries: clarifying roles and goals. Cancer Practice, 2, 311312. HANILY, F. (1995) Mental health teams in the community. Nursing Standard, 10, 3537. HILTON, R.W. (1995). Fragmentation within interprofessional work. A result of isolationism in health care professional education programmes and the preparation of students to function only in the cofines of their own disciplines. Journal of Interprofessional Care, 9, 3340. ORASANU, J. & SALAS, E. (1993) Team decision making in complex environments. In: Klein GA, Orasanu J, Calderwood R, Zsambok CE, eds. Decision Making in Action: Models and Methods. Norwood, NJ: Ablex; 327-345. PATEL, V.L. KAUFMAN, D.R. & MAGDER, SA. (1996) The acquisition of medical expertise in complex dynamic environments. In: Ericsson KA, ed. The Road to Expert Performance: Empirical Evidence from the Arts & Sciences, Sports and Games. Hillsdale, NJ: Lawrence Erlbaum: 127-165. PEARSON, P. & SPENCER, J. (1995).
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