Question 1
In the 21st century the world
economy is common for all economies and businesses. Individual
firms and their entire industries are coming to recognise
that in today’s trade environment isolation is no longer
possible. Most businesses today are affected directly by economic
and political developments in the international market place.
These developments demonstrate that it has become virtually
impossible to disregard the powerful impact that international
business has on all of us.[1]
Participation in the world market has become truly imperative
hence business now operates in a global market place and bases
their operations globally rather than locally.
All the global opportunities need careful exploration if they
are to realise. An awareness of global developments is necessary
and understanding of their meaning and a development of the
capability to adjust change. Globalisation is the watchword
that describes the need for companies and their employees,
if they are to prosper, to treat the world as their stage.
[2] 
The Capitalist world economy is constructed by integrating
a geographically vast set of production processes. Other countries
through trade can use the production process of one part of
the world. The countries through interdependent on one another
can specialise in specific areas and also attain goods and
services that they cannot produce. The capitalist economy
has the need to expand the geographic boundaries of the system
as a whole, creating thereby new loci of production in its
axial division of labour. Capitalism is a system based on
the endless accumulation of capital. It is a system, which
requires appropriation of surplus value. [3]
An international business strategy for firm would enable it
to benefit from this global potential, there a number of strategies
a business can adapt to increase sales and market share globally.
Most large Japanese Multinationals and US set up their production
facilities away from their own countries to benefit from the
cheap yet high skilled labour.
Other aspects of an international business strategy could
include penetrating new foreign markets to increase sales.
The international business strategy would encompass all these
actions and would look at how to manage and control the international
business operations. For H&R Johnson Tiles Ltd the international
business strategy could include outsourcing production abroad
so they could minimise costs and compete with other tile manufacturers
in the UK.
Existing global economies have converged to such an extent
that it has opened new doors for companies embarking on international
ventures. The phenomenon of international trade has led to
an improvement in telecommunications infrastructures, specialised
transport facilities, and has reduced trade barriers. This
in turn has led to a global increase in the demand for goods
and services. Such movement in trends has influenced the nature
and behaviour of international companies, and in some instances,
changing their organisational culture. This has had some direct
implications on enterprises that have grown from being localised
to actualising international status, such as achieving and
a maintaining a global vision [4]
With the phenomenon of globalisation we are
watching a dynamic transformation of all economic sectors:
the polycentric typology of the multi national and multi domestic
markets develops its own characteristics in order to better
answer of the global sector. The distinctive element, which
characterises the economic context, is the behaviour of companies.
In the polycentric field, competitive confrontation among
single businesses was limited to national opportunities without
ever achieving a real exchange of knowledge and therefore
obstructing the globalisation process. The economic characteristics
of the host country imposed on the firm a considerable effort
and investment in order to adapt with maximum efficiency its
own capacities to the local needs and to the structural and
competitive characteristics of other countries. Hence, the
structure of the polycentric field was demonstrating its dedication
to internationality by joining together the single local sectors
but still keeping each of them individually distinctive in
each national context.[5]
The opening of the global mechanism is not only expressed
by the gathering of single national realities but also by
their interdependence through confrontation in the respective
national contexts and sectorial action at a worldwide level.[6]
The widening of the competitive arena demands a change in
strategies; even though the "world wide" business
remains an entrepreneurial concept, it not only takes into
consideration the economical aspect but also the political
dynamic.
The level of competition grows, the market becomes more complex
and many more variables come into play. The behaviour of global
operators, outstretched towards the research of a dynamic
innovation of the product, becomes the weapon for survival.
The quality of the product incites the adoption of new and
efficient strategic actions to reach economic and organisational
efficiency with a minimum waste of energy and resources. Inexpensiveness
becomes the selective criteria for those who want to survive
in a highly competitive context. The development of a global
strategy is focused on localised decisions; the various production
facilities allow the exploitation of economies of scale and
of cost and quality differentials existing on a local level.
Even the type of customer’s changes: Transnational customers
urge the adoption of world wide is standards as well as a
strategy based on global coo ordination. The new generation
of customers is able to choose between prices and productive
commercial and service policies, provided by different suppliers,
on the world wide field. The relationships with transnational
customers oblige the supplier to achieve a global coo ordination
of its own activities. In such a situation, the need for gathering
the maximum information on international competitors is needed
to understand their objectives, intentions and strategy in
order to contrast and react to their market behaviour. [7]
Other factors that have permitted participation by conditional
countries to the globalisation process are, without any doubt,
the decreasing customs and institutional barriers for commercial
exchanges and the integration of financial markets. Especially
in the past twenty years, a lot of countries have adhered
to international agreements regarding the planned reduction
of custom tariffs in order to facilitate the development of
the free trade of goods and services at a world wide level.
Further, the drop of restrictions on the international movement
of capital, has brought up the integration of financial markets
and an enormous increase in the transfer of currency between
different countries, foreign investments and especially, the
financing available to companies to eliminating financial
costs differentials in the varied national contexts. In general,
the presence of financial markets bent on globalisation means
lower risks and more treasury control possibilities for companies,
which operate in different countries. [8]
A simple definition, which however is interesting for the
numerous implications it includes, can be summed up in the
following terms: the global strategy is that which consents
the firm to achieve competitive advantage on international
markets thanks to a strategy, concentration or co ordination
of its decentralised activities or by combining them. A further
analysis of such definition will highlight the most relevant
characteristics of global strategy as well as the objectives,
which can be achieved with it. The value chain concept is
a component, which is a particularly useful tool. In fact,
the logic behind the composition of the value chain is that
of dismantling the company's activities into basic components
in order to understand the level of coordination and concentration,
which they represent at a world wide level to identify the
nature of the competitive advantages available in the pursuit
of the global strategy. Let's remember that the company pursues
two types of competitive advantages. Low cost, in other terms
the capacity to carry out the operations of its core value
chain at lower costs than those of its competitors, and differentiation,
in other words the capacity to achieve particular and different
services compared to the competitors. [9]
Question 2
The internal drivers for H&R Johnson Tiles
Ltd to go international are mainly the fact that the company
does not have a competitive advantage over others. Deposit
the fact that once they where market leaders in the UK, the
tile industry has changed drastically with suppliers producing
aboard and even in Europe at a cheaper rate and exploiting
the UK market. The inability of H&R Johnson to offer low
prices and use cheaper raw material is hurting their business.
By manufacturing some of their tiles aboard and making only
their specialised products in the UK would enable the company
to offer a wide variety of tiles and at the same time be competitive
in the UK market.
The economist Michael Porter has introduced the “value
chain” concept. [10]The
value chain analyses a company business by its strategically
relevant business process with the view to understanding the
trend of costs and existing sources of differentiation and
is part of a bigger flow of activities defined by Porter as
"value system". The value chain is a theory according
to which the company business is made up of a whole lot of
specific production functions but correlated with definite
activities. In particular, the value chain of each company
is constituted by generic categories of activities linked
to one another in distinctive ways (generic value chain).[11]
"Value" means the amount that buyers are disposed
to pay in exchange of what the company provides. The measure
of value is given by the amount that can be obtained from
the price of the company's products and the number of units
sold. The value chain visualises the total value and includes
two elements: the generic value activities and the profit
margin. Therefore the value chain represents a systematic
way of examining and classifying the activities executed in
each sector by a company. We can distinguish primary activities
and support activities, which are represented in the graph
down below. Even though each activity seems independent they
are strictly related to one another in the way that the performance
of one activity will influence on the cost and efficiency
of the other.
The Value Chain
| SUPPORT ACTIVITIES |
FIRM INFRASTRUCTURE |
HUMAN RESOURCE
MANAGEMENT |
TECHNOLOGY
DEVELOPMENT |
PROCUREMENT |
|
| PRIMARY ACIVITIES |
| INBOUND LOGISTICS |
OPERATIONS |
MARKETING & SALES |
SERVICE |
|
Regarding the optimum level of desegregation
of the eight activities, we should consider Porter's observations
according to which "activities that either have different
economic logic or possess high impact or potential differentiation,
or which represent an increasing or significant portion of
cost, should be isolated and separated".
Under this model of the Value Chain H&R
Johnson need to concentrate on their value chain and implement
steps that would enable them to offer more value to their
final product. This would include producing abroad and establishing
new links with the suppliers and managing their international
logistics and sales more efficiently.
The Tile Industry
The external factors that would motivate H&R
Johnson Tiles to adapt an international strategy include the
nature of the tile industry, which is very concentrated and
very competitive. The producers in countries like China can
sell tiles in the UK for lower prices. The European Tile manufactures
are also highly specialised and competitive. The Tile manufacturing
all has some advantage like better access to the raw material
or cheaper labour. The management at HR & Johnson must
be able to compete with all these companies efficiently and
guard its market share. To better understand these conditions
this report analyses the tile industry according to the Porter’s
five forces model.
Porter’s Five Forces
According to Michael Porter (1979), “every
industry has an underlying structure, or set of fundamental
economic and technical characteristics that gives rise to
… competitive forces. The strategies wanting…
to influence that environment and the company’s favour
must learn what makes the environment tick. The state of competition
in an industry depends on five basic forces, the collective
strength of which determines the ultimate profit potential
of the industry.” [12]
The competitive forces in question are:
# Threat of new entrance to the new industry (that is, the
height of barriers to entry)
# Threat of substitute products
# Bargaining power of customers
# Bargaining power of supplies
# Rivalry among current competitors in the industry
Porter (1980) argued that it is the strength
of these forces in an industry which determines its potential
for profitability and which strongly influences its structure.”
Threat of Substitutes
Products

Threat from new Entrants
In the case of H&R Johnson, these forces
apply as follow:
# The threat of new entrance is high as there are many new
tile manufacturers in third world countries that can easily
export to the UK.
# Potential substitute products include plastic tiles and
other glazed tiles, which are also cheaper to produce.
# The bargaining power of buyers is very high as they have
a wide variety of tiles to choose from within the UK and Europe.
# The bargaining power of suppliers for H&R Johnson in
UK is not so high as there are not so many suppliers in the
UK.
# Rivalry among existing competitors is very high as each
customer is trying to make better products at lowered costs.
- Featherstone, Mike, Total Culture:
Nationalism, Globalisation and Modernity: has special Theory,
culture & society exit. London: Wise, 1990, 411 p.[Return]
- David Held & Anthony Mc
Grew David Goldbatt & Jonathan Perraton Global Transformations
(1999) Stanford University press[Return]
- Wallerstein, Immanuel. "Culture
as the Ideological Battleground of the Modern World-System,"
Theory, Culture and Society 7 (1990), 31-56. [Return]
- Going Global: A long Term Strategy,
Malczyk, 1993[Return]
- Clee G.M., Scipio A.D., “Creating
World Enterprise”, Harvard Business Review, November
1962.[Return]
- Varaldo R., “Competizione
globale e marketing internazionale”, L’Impresa,
n.2, 1997.[Return]
- Simmonds K., “ Globa Strategies:
Achieving the geocentrical ideal”, International Marketing
Review, Spring 1985[Return]
- Petix L., op.cit.[Return]
- Stonehouse, Hamill, Campbell
& Purdie, “Global and trans-national business,
strategy and management” p. 54, 2000, Wiley.[Return]
- Stonehouse, Hamill, Campbell
& Purdie, “Global and trans-national business,
strategy and management” p. 54, 2000, Wiley.[Return]
- Paul Finlay, And Strategic
Management: An Introduction to Business and Corporate Strategy[Return]
- Stonehouse and al, p.84, “Global
and trans-national business, strategy and management”,
2000, Wiley.[Return]
- REFERENCES:
- Featherstone, Mike, Total Culture: Nationalism,
Globalisation and Modernity: has special Theory, culture
& society exit. London: Wise
- David Held & Anthony Mc Grew David Goldbatt
& Jonathan Perraton Global Transformations (1999)
Stanford University press
- Wallerstein, Immanuel. "Culture as the
Ideological Battleground of the Modern World-System,"
Theory, Culture and Society 7 (1990)
- Going Global: A long Term Strategy, Malczyk,
1993
- Clee G.M., Scipio A.D., “Creating World
Enterprise”, Harvard Business Review, November 1962.
- Varaldo R., “Competizione globale e
marketing internazionale”, L’Impresa, n.2,
1997.
- Simmonds K., “ Globa Strategies: Achieving
the geocentrical ideal”, International Marketing
Review, spring 1985
- Stonehouse, Hamill, Campbell & Purdie,
“Global and trans-national business, strategy and
management” Wiley.
- Paul Finlay, And Strategic Management: An
Introduction to Business and Corporate Strategy
- Chee H. & Harris R. (1998 1st ed) Global
Marketing Strategy (FT Pitman)
- Porter. M, “Il Vantaggio Competitivo”,
Edizione di comunita, 1987
- Valdani. E., “Marketing globale: la
gestione strategica nei mercati internazionali”,
Egea, Milano, 1998.
- Dicken. P., “Create & Survive”,
The Economist, London, 1.12.98.
|