Evaluating the Effectiveness of training
The effectiveness of any training intervention is usually measured through formal evaluation. A popular model used is that of Fitzpatrick who identified the need for this evaluation to take place at four levels. First, the immediate reaction of the trainee to the training they have received is measured. This is usually achieved through what is known colloquially as a “happy sheet” where people rate aspects of the training experience as diverse as the knowledge of the trainer and standard of handouts to the refreshments and ambience of the room. (more…)
