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There is no question about it, managing people is a tricky business. It would be nice to think that employees do not have personal issues in their lives that affect their working performance (or the performance of others). (more…)

The main focus from the Boots Company PLC environment has always been customer services, since it first began way back in 1900. Boots cite this as one of ‘the core values of our brand.’ What drives its success in a commercial sense is not only that they pay specific attention to their customer services but also that they are particularly efficient at dealing with change. (more…)

Many small businesses will face cash flow problems throughout their entire lifecycle but almost certainly within the first 2 years of trading. These cash flow problems can be attributed to many different causes some examples are a decline in trade, non or late payment of invoices, unexpected one-off charges for repairs and renewals, an increase in price of raw materials, increase in competition etc. (more…)

In this case study, covering the launch and initial period of operation of a successful town museum, staff demonstrated several different theories of motivation. When the initial team was created, this group had high intrinsic motivation, as all three administrators were returning to work after time off raising children, all had similar work experience prior to being stay-at-home parents, and all therefore had a lot in common. (more…)

In this essay I will look at various theories of motivation to see how useful they are. First I will give a brief description of what motivation is. Motivation is the term used to describe the things that make people do what they do. In this context, we are looking at what factors make workers work hard and what factors do not make them work hard. (more…)

Organic foods are now becoming more and more popular in most developed and developing countries. Though the reasons for this growth in popularity are quite similar, still there are differences in the ways organic food is promoted and sold in different countries. (more…)

Investment banks evolved as a result of lucrative merchant centers located in the north of Italy, Belgium as well as Holland from the 17th through 19th centuries. During that period Europe’s most influential merchant families moved to the United Kingdom as it was becoming the merchant and banking center of the region. (more…)

Varying employee needs lead to different kinds of motivation. Different kinds of motivation influence employees’ job satisfaction. Employees’ motivation will be affected by factors such as occupation, gender, social culture and organisational structure. This study will attempt to explore the differences in motivation between core-workers and periphery workers, and whether these differences in motivators are distinctive. (more…)